Privacy policy

At AquaGlow, we are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and make purchases.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with a better shopping experience:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information that you provide when making a purchase or creating an account.
  • Non-Personal Information: We may collect non-identifiable data such as your browser type, device type, IP address, and pages you visit on our site. This helps us improve the website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and deliver your products.
  • Customer Service: To respond to your inquiries, provide customer support, and address any issues or concerns.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, and offers related to AquaGlow. You can opt out of receiving these communications at any time.
  • Website Improvements: To analyze how users interact with our website and improve its functionality and performance.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with the following parties:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping carriers, and email marketing platforms) to perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the protection of your personal information seriously. We implement a variety of security measures, including encryption, to ensure that your personal data is safeguarded during transmission and storage.

While we use secure protocols to protect your data, no method of electronic storage or transmission is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and track website usage to improve our services.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some website features and functionality.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct any inaccurate personal information.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in the email or contacting us directly.
  • Restriction: You can request to restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at support@aquaglow.com.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to remove such data from our records.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically for the most current information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights, please contact us at:

Email: support@aquaglow.com